Wendy Taylor is Head of Media at Newcastle and she is the one that;s been meeting with NUFC Fans United and her remit is to improve communications between the Newcastle fans and the club – and that’s been a huge problem ever since Mike Ashley bought the club six years ago.
Wendy Taylor – Head of Media at Newcastle
There was a fairly successful meeting on Monday night which Wendy and the new Supporter Liaison Manager Lee Marshall both attended and Wendy has made some comments after the meeting.
Taylor was asked how important is good communication with the fans :
“It’s absolutely critical. The club is nothing without its supporters. Everyone at the club knows that.” “Newcastle haven’t been very good at that in the past and we are trying to improve.”
“One of the things we have been doing for the last year is attending these NUFC Fans United meetings.” “It isn’t necessarily representative of all fans and there is more we can be doing, but it is a starting point.”
“We have now appointed Lee Marshall as our supporter liaison manager and he is now working within my department to refresh and renew the supporters charter – what we commit to provide for our supporters.”
The meeting with NUFC Fans United will continue and we hope there is some improvement in the very near future.
It seems that Steve Wraith is acting as a spokesman for NUFC Fans United and he had this to say after Monday night’s meeting:
“I would like to see the club do road shows with Joe Kinnear,” “It worked with Niall Quinn at Sunderland and it should work at Newcastle as well.
“That is the only way you are going to get fans coming back towards the club’s way of thinking. Go out and talk to them that is all the fans ask.”
The problem we have with a Joe Kinnear road show is what happens if things erupt between the fans and Joe Kinnear, with Joe not exactly being the calmest person in the room.
And it would only take one such explosion with Joe using a tirade of the F word, like he did with Simon Bird of the Daily Mirror when he first arrived at the club in September of 2008, for there to be negative headlines all over the place.
And of course that’s exactly what the press will be looking for – so we think it’s a little dangerous to have Joe Kinnear meeting with Newcastle fans – it;s like pouring gasoline (petrol) onto an existing fire.
And Niall Quinn is a completely different personality than Joe and much less volatile and more professional.
But to their credit the club seems to be trying to get better communications going with the fans, so we’ll see what the future holds – but it cannot get much worse than it is today – so we are hoping for big improvements in the future..
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