The Way Newcastle Handle Fans Forum Meetings Tells A Story

In  order to improve the communications between the Newcastle club and the fans – which has always been very poor since Mike Ashley bought the club back in 2007 – which seems like 25 years ago – the club  started a Fans Forum meeting which were to take place four times a year but have been cut to three times a year.

That´s interesting in itself.

The latest meeting took place on Monday night and we are now waiting for the minutes of that meeting and why they are not produced the very next day we have no idea – it cannot be very difficult to get the notes together and get them out in one day surely – but hey this is Newcastle where nothing is ever easy.

lee charnley

Lee Charnley – senior executive at Newcastle

There was one good Fans forum meeting and that was held last summer when new coach Steve McClaren attended and Steve freely answered the questions put by the representatives on the Forum.

He was even interfacing with the fans and listening to what they had to say and trying to understand their concerns.

But take Steve away and those who attend from Newcastle seem to hate and dread these meetings and it´s  become a forum where Newcastle defend what they have done – it´s damage control.

We suppose that´s what happens when so many mistakes have been made in the last two years in running the club and why we have been fighting relegation those years.

It´s almost like Lee Charnley and company are treating the fans as the enemy and simply try to contain things at the meetings – they hardly seem to come across as being open and answer the questions openly.

From what we understand they hardly seem to enjoy the meetings.

We are hoping the minutes from Monday night show that some good questions were asked and that those representing Newcastle – we have no idea who was even present – answered the questions fully and didn´t try to dodge them by saying things like – that´s in the past and we only want to look forward.

When you are senior management in a company you cannot get away with daft answers like that – you are accountable for what´s happened to the club – good or bad.

Lee Charnley is not exactly vocal at the best of times and he has presided these last 22 months over a significant decline in the fortunes of Newcastle, since he was appointed as the top executive at the club.

The Fans Forum can and should be a good thing, but not if Newcastle simply think of it as a chore they have to go through four times a year.

Lee promised a Fan Forum meeting before the end of last season to discuss our terrible situation – but didn´t hold the meeting and didn´t even say why he didn´t hold the meeting.

How´s that for generating trust with the fans – you must do what you say you are going to do when your are in a senior management position – otherwise you lose credibility – quickly.

The likes of Lee Charnley and Steve McClaren don´t seem good enough to be serving in the roles they have at Newcastle United.

If they were then why are we in the position we are in – basically fighting to stay in the Premier League.

Those are the cold facts of Newcastle United – its not even an opinion.

Comments welcome.

9 comments so far

  • Ron Knee

    Feb 24, 2016 at 7:48 AM

    Comment #1

    “The likes of Lee Charnley and Steve McClaren don´t seem good enough to be serving in the roles they have at Newcastle United.”

    That’s an understatement!

  • firebug666

    Feb 24, 2016 at 7:53 AM

    Comment #2

    Don’t know why but sometime my comments seem to disappear into cyber space.

    Try again.

    The FF meeting are a bit like the lazy journo’s from the previous thread, not a lot of truth come out of it.

    The club have a need to try present a united front, we are all in this together, and none of it is our fault. We have made mistakes in the past but let’s not dwell on them because they are in the passed.

    We are planning for the future but we cannot say anything about that at this stage.

    Blah blah blah blah!

  • Average_Contents

    Feb 24, 2016 at 7:59 AM

    Comment #3

    Let’s hope there was some good questions

    Yeah right, they get vetted before the sham takes place.

    Joke of a club.

  • Jib

    Feb 24, 2016 at 7:59 AM

    Comment #4

    Hey I’ve an idea!!!!
    Let’s whinge about the Forum before the minutes are released !!!
    Ed has beaten me to it !!!

    Of course all the minutes of the sales meetings at IBM were released to the public – NOT

  • Lindisfarne

    Feb 24, 2016 at 8:09 AM

    Comment #5
  • Jib

    Feb 24, 2016 at 8:09 AM

    Comment #6

    It goes like this .

    All the attendees at the forum get a rough draft of the minutes.

    They then have to read that draft checking for errors and omisssions .

    If any are found the amended draft is returned.

    All the amended drafts are collated and a new draft produced.

    And so on until there is consensus.

    Not a five minute job

    I think Ed is confusing an IBM inter-department memo with minutes of quite a large meeting.

    It has to be said that Ed isn’t the only one who has difficulty with it , Mark Jensen seemed to think he was John Simpson with a BBC scoop with his own spin on things.

  • AncientC

    Feb 24, 2016 at 8:24 AM

    Comment #7

    “Not a five minute job

    I think Ed is confusing an IBM inter-department memo with minutes of quite a large meeting.”

    Jib, it is a fans forum dialogue, not the China New Year Celebrations, with nuero-lingustic programming, sponsored by the communist party.

    The whole point of the dialogue, is that is in fact open dialogue.

  • BeeGuy

    Feb 24, 2016 at 10:57 AM

    Comment #8

    For NUFC, how do you defend the indefensible?

  • ash1001

    Feb 24, 2016 at 11:33 AM

    Comment #9

    Mondays Fans Forum was like any other:-
    1 – Notification of meeting date is given
    2 – Asking for agenda items,
    3 – No agenda is published prior to meeting or possibly at the last minute
    4 – Fans treated with contempt as meeting – NUFC going through the motions as per UEFA request.
    5 – Eventually minutes produced, but fans items usually diluted so much that it appears fans are wasting their time going.

    Footnote:- meeting were reduced to 3 by the club, fans side had to go along with it.
    Source of information – I spent 2 years on the fans forum and the Supporters Panel before that, only time it was really worth attending was when Chris Mort was Chairman and Simon Estland was the Clubs Liaison Officer, Current encumber ants namely Lee Charnley and Lee Marshall in my opinion are way out of there depth in terms of communication and working together skills. as for the other NUFC employees on the clubs side of the Panel they are like sheep, following the leader.


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